Ordered today? It ships today.
Most orders leave our facility the same business day you place them. Here is exactly how it works: when we dispatch, how long delivery takes, and what to do if something looks wrong.
When your order goes out.
We dispatch Monday through Friday. Whether your order ships today or tomorrow comes down to one thing: the cutoff.
Ships the same business day.
Place your order before either time on a business day and it is picked, packed, and handed to the carrier that same day.
Ships the next business day.
Orders placed after 3:00 PM Eastern join the front of the next morning's queue. Nothing sits longer than one business day.
From checkout to your doorstep.
Your order is pulled and packed by hand, then handed to the carrier — the same business day if you ordered before the cutoff.
A shipping confirmation email with your tracking number arrives as soon as the carrier scans the package into their network.
Standard delivery runs three to five business days from dispatch. During peak periods, allow up to seven.
You will know where it is.
As soon as your order is dispatched we send a shipping confirmation email with a tracking number, so you can follow the package the whole way.
If no tracking email has arrived within 24–48 hours of ordering (weekends excluded), email us and we will send it over manually.
What can shift your date.
During peak seasons or carrier delays, allow up to 7 business days. We always pass along the most accurate tracking the carrier gives us.
Which carrier handles your order depends on your address, when you ordered, and what service is available that day.
Check your address twice
We ship to exactly what you enter at checkout. A wrong or incomplete address can mean a delay or a return to sender. Spot a mistake? Email us immediately — if it has not shipped yet, we can fix it.
Package marked delivered, but missing
Check with anyone else at the address, look around entryways and mailboxes, then give it 24 hours — carriers sometimes scan a delivery early. Still nothing? Contact us and we will open a claim with the carrier.
International orders
We ship worldwide. Duties, import taxes, and customs fees are set by your country and are the recipient's responsibility. Customs clearance can add time no one can predict.
Weekends and holidays
We dispatch Monday through Friday. Orders placed on a weekend or a federal holiday enter the queue and go out on the next business day.
Talk to a human about your order.
Shipping questions, address changes, a package that never turned up — email us and we will sort it out.
Molecular hydrogen in a form that's actually been studied. Drop it in, drink it down, every morning.
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results vary. Clinical studies referenced on this page were conducted on molecular hydrogen and, where noted, on Hydronate tablets specifically; they are provided for informational purposes and are not a guarantee of results. Consult your physician before use if you are pregnant, nursing, taking prescription medication, or managing a medical condition.