Subscription Portal

Your subscription, on your terms.

Log in to skip a shipment, change how often it arrives, swap your flavor, update your card, or cancel. Everything is self-serve — no email thread, no phone call, no retention script.

You're never locked in. We'll always remind you 3 days before a charge, so nothing arrives as a surprise.

Passwordless login
Sign in to manage.

Enter the email address you ordered with and we'll send you a secure sign-in link. There's no password to remember or reset.

Continue to login

Takes about 30 seconds.

Trouble signing in? support@hydronate.com
No password to remember
Secure email sign-in
Change anything, anytime
Applies to your next order
Skip or cancel in one click
No phone call, no waiting
Full Control

Everything you can change yourself.

All of it takes one click inside the portal, and every change applies to your next shipment immediately.

Skip a shipment

Travelling, or still stocked up? Skip your next delivery and everything after it stays exactly on schedule.

Change how often it comes

Move your delivery to every 4, 8, or 12 weeks so the rhythm matches how fast you actually go through it.

Swap your flavor

Switch flavors on your next shipment. You keep the same subscription and the same price — nothing restarts.

Update your payment method

Add a new card or replace an expiring one before it causes a failed charge and a gap in your supply.

Change your address

Moved, or need this month sent somewhere else? Update the shipping address before your next billing date.

Get it sooner

Running low ahead of schedule? Send your next order out now and the billing date shifts forward with it.

No Password Needed

How signing in works.

We use a secure email link instead of a password. It's fewer steps for you and there's no password for anyone else to steal.

Step 1
Enter your email

Use the email address you placed your order with. That is the only thing we need from you.

Step 2
Open the link we send

A secure sign-in link arrives in your inbox within about a minute. It is single-use and expires on its own.

Step 3
You're in

You land straight in your subscription dashboard, where every change above takes a single click.

Rather have us do it

A real person can handle it for you.

Email us what you'd like changed — skip, pause, reschedule, cancel — and we'll take care of it. No hoops, no talking you out of it.